Friday, December 27, 2013

Should I send this?

Often when I write things while angry, I later realize that I shouldn't have written that.  Perhaps you will remember what appeared to be 5 different posts about Besty back when I misunderstood the effect RSS has on the Draft feature.

Anyway, this is about a bullshit marketing letter I received in the [physical] mail.  It has the fucking VP's name and a mailing address right on here.   I can't imagine why a VP would do that...anyone could send mail directly to him.  Which is what I've elected to do.  However despite being in a good mood earlier, the simple act of drafting this letter has put me in a furious mood, which means prudence dictates I need to let it hang around my computer while I cool off, to be sent letter.  So if you are bored, please skim it and let me know your thoughts re: whether I should actually send it.






Dear [VP's NAME],

My name is [MY NAME] and I received an AT&T branded marketing letter that was ostensibly from you.  From the bottom of my heart, I want to tell you that I hate AT&T, and I would prefer to never receive another such letter again.  In fact if you could accomplish that, there is no need to read on.  But I do have so much space left on this page.

Though I am technically a customer, the only company I hate more than AT&T is Comcast, which I admit isn’t really a strong statement.  I paid full retail price for my second Galaxy S2 and did not buy it from AT&T, but the manufacturer locked it so that I do not have root access—how incestuous is that--and your reps refused to give me the same.  In fact, I was told that based on the kind of data I want to send (e.g. “tethering”) I would have to upgrade to a more expensive plan.  The very idea that what I do with my internet connection is any business of AT&T’s is offensive and insulting, and the fact that my phone is full of shitty programs that I don’t want and cannot uninstall, and that I cannot even directly access the WIFI or Bluetooth hardware, is a humiliation.  What am I, in grade school?

I marked on my calendar the day my contract with AT&T expired, so that I could jump ship to a competitor.  However, America’s communication industry is one giant oligopoly.  Who could I turn to that would be any less evil?  Every other provider is just as bad, save for small companies that only offer minutes that they have to buy from you.  However switching to one of them bears the risk that the coverage will be insufficient, and so when the time came that I was finally free from the bondage of my service contract, I stuck with your company because it was the path of least resistance.  The only reason I am still a customer is that I never give a second thought about who provides my cell phone service.

So, if you have any shred of human decency, please do whatever steps it takes to ensure that I never receive another bullshit marketing letter from AT&T.  I never want to hear from you or your company again.  Even if there was a service or feature that would interest me I would refuse to even try it simply because I despise your company so much.  If I continue to receive letters from AT&T, I am going to instruct my mail service to routinely shred all AT&T correspondence, and if one of those letters happens to be a dire warning that my account is past due, so be it.  Perhaps that will be the kick in the ass I need to finally try Ting.

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